PROTECTION OF USERS’ PERSONAL DATA BY MYR HOTELS
The owner of the website reserves the right to modify this Policy in order to adapt it to new legislation, jurisprudential criteria, sector practices or the interests of the entity. Any modification to it will be announced with due notice, so that you are fully aware of its contents.
The companies acting under the trade name “MYR HOTELS” and responsible for the processing of personal data are:
EXPLOTACIONES TURÍSTICAS 2021 S.L.U.
C/21 num 39 y 43 46470 -(Catarroja)- Valencia.
DPD CONTACT DETAILS
The contact details of the DPD designated by the data controllers are as follows: email@example.com.
PURPOSE OF PROCESSING
The purpose of the collection and processing of personal data, through the different forms owned by the data controllers and made available to Users, is to manage their relationship with our services and to respond to requests for information, queries, complaints, congratulations or suggestions regarding publications or any services or activities, acts or events provided, offered, sponsored and/or sponsored by the companies that act under the trade name “MYR HOTELS”, as the case may be. Specifically, we process the data for the following purposes:
To manage your stay in our hotels in order to offer you our best service. Including customer registration
Manage “Checkin online”: the data controllers may send an e-mail so that the interested party can voluntarily carry out initial online procedures regarding their check-in at the hotel.
Information and, where appropriate, registration for congresses organised or in which companies operating under the trade name “MYR HOTELS” participate.
To know the opinion of the clients through satisfaction surveys.
To manage job applications, by collecting CVs, in order to be able to contact the interested party and carry out a selection process.
Manage your request to receive our newsletters and electronic bulletins.
To inform you about news, events and our products or services that may be of interest to you, as well as to send you commercial communications by any means (including electronic).
Manage our SPA service, in accordance with the applicable regulations and at your request.
Send reminders of “abandoned shopping cart”: the data controllers may send the data subject communications to remind him/her of the non-completion of a contract or reservation that he/she has initiated. The information included by the user on the website will be taken into account. This purpose will only be carried out if the user has expressly consented to it.
PERIOD OF RETENTION
The personal data provided will be kept for the relevant period of time to comply with legal obligations or for as long as a judge or court may require it.
Data based on consent will be kept for as long as you do not revoke consent or object to the processing.
Additionally, in order to improve your experience in future stays in our hotels, we will keep the data related to your visit history for a period of seven years, unless you inform us otherwise, in which case it will be kept for the legally stipulated periods and for as long as a judge or court may require it.
The processing of curriculum data received for selection processes will be kept for a period of two years.
BLOCKING OF DATA
In accordance with article 32 of Organic Law 3/2018 on the Protection of Personal Data and Guarantee of Digital Rights (hereinafter LOPDGDD), data controllers will proceed to block the data when it is rectified or deleted.
The blocking of the data consists of the identification and reservation of the data, adopting technical and organisational measures to prevent their processing, except for making the data available to the judges and courts, the Public Prosecutor’s Office or the competent Public Administrations, in particular the data protection authorities, for the enforcement of possible liabilities arising from the processing and only for the period of limitation of the same.
The data controller and the companies acting under the trade name “MYR HOTELS” are entitled to process personal data on the following bases:
In cases where it has been requested, on the basis of the consent given by the data subject for one or more specific purposes as set out in Article 6.1. a) of the General Personal Data Protection Regulation when completing the forms and ticking the box provided for this purpose.
On the basis of the performance of a contract for the provision of services, as referred to in Article 6(1)(b) of the General Data Protection Regulation.
On the basis of a legitimate interest for security and access control purposes in accordance with Article 6(1)(f) of the General Data Protection Regulation. Assessing the proportionality and relevance of such interest against the rights of data subjects.
ACCURACY OF THE DATA
On the other hand, in order to ensure that the data contained in our computer and/or paper files always correspond to reality, we will try to keep them up to date. Therefore, for this purpose, the User must make the changes, directly, when authorised to do so or by communicating, by reliable means, to the corresponding area or department of the data controller or of the companies that act under the commercial name “MYR HOTELS”.
The personal data that you provide to the data controller may be communicated to the following categories of recipients:
Third parties to whom the Company is obliged to transmit information, such as public authorities, for the purpose of complying with the requirements of such authorities and the applicable regulations where applicable.
Companies operating under the trade name “MYR HOTELS” within the hotel sector, in order to be able to adequately manage their contractual relationship as a consequence of the centralisation of existing administrative and IT processes. The reservation centres of the companies operating under the trade name “MYR HOTELS” are located in Spain.
The data controller and the companies acting under the trade name “MYR HOTELS” do not market, sell or carry out any similar activity with your personal data, they only process your personal data for the purposes indicated and for the use of the data controller and the companies acting under the trade name “MYR HOTELS”.
RIGHTS OF USERS
However, the data subject of the personal data may in any case exercise the rights to which he/she is entitled, in accordance with the General Data Protection Regulation, which are:
The right to request access to personal data relating to the data subject,
The right to request its rectification or erasure,
Right to request the restriction of their processing,
Right to object to the processing,
Right to data portability
The interested party may exercise these rights by means of a request accompanied by a copy of his/her National Identity Document, specifying which of these rights he/she wishes to exercise, sent to the data controller at the following address: C/21 num 39 y 43 46470 -(Catarroja)- Valencia or by e-mail to firstname.lastname@example.org.
If you consider that your right to the protection of personal data has been violated, you may lodge a complaint with the Spanish Data Protection Agency (www.aepd.es).
LINKS TO THIRD PARTY CONTENTS
EXPLOTACIONES TURÍSTICAS 2021 S.L.U. does not exercise any control, nor does it assume any responsibility for the information contained in the web pages of third parties that can be accessed through links. The presence of these links on the website https://myrhotels.com is purely for information purposes and in no case implies a suggestion, invitation or recommendation about them.
GUARANTEE AND INTERRUPTION OF SERVICES
MYR HOTELS. makes its best efforts to maintain the continuity of the information and services offered through its website https://myrhotels.com however it cannot guarantee the continuity and availability of these services in the future.
MYR HOTELS disclaims any liability for damages of any kind that may be due to the malfunction or unavailability of the website https://myrhotels.com and its related communication systems, due to force majeure or interruption or interference in the information transmission networks.
INTELLECTUAL AND INDUSTRIAL PROPERTY RIGHTS
All the information contained in this website, as well as its graphic design and the codes used, are protected by copyright or other applicable intellectual or industrial property rights.
The companies acting under the trade name MYR HOTELS are the owners or have obtained the corresponding licence for the exploitation rights of the intellectual and industrial property of the Website, as well as the intellectual and industrial property rights over the information and materials contained in the website, the structure, selection, arrangement and presentation of its Contents, Services and products available through the same, as well as the computer programmes used in relation to the same.
Access, browsing, use, hosting and/or downloading of Contents and/or use of the Website’s Services by the User shall in no case be understood as a waiver, transmission, licence or total or partial transfer of the aforementioned rights. The User only has a strictly private right of use, exclusively for the purpose of enjoying the services of the Service.
All intellectual and industrial property rights are reserved and, in particular, it is forbidden to modify, copy, reuse, exploit, reproduce, transform, communicate publicly, make second or subsequent publications, upload files, send by mail, transmit, use, process or distribute in any way all or part of the Contents and products included in the Website for public or commercial purposes, without the express written authorisation of MYR HOTELS or, where appropriate, of the owner of the corresponding rights.
The website owned by EXPLOTACIONES TURÍSTICAS 2021 S.L.U. is governed by Spanish Law, so that for the resolution of any dispute that may arise with users, with respect to the conditions of use and any other claim that is related to the contents and services of the website, will be resolved by the Judges and Courts of Valencia, and will be interpreted according to Spanish Law, the parties expressly waiving their own jurisdiction or any other that may correspond to them.
In MYR Hotels we have created profiles in some social networks (Facebook, Instagram, Linkedin, etc.).
The purpose of the treatment in social networks is to maintain a relationship between the user of the network and MYR Hotels, and may include, among others, the following operations:
– Processing requests and queries.
– Inform about activities and events that we organize
– To inform about our products or services
– Interacting with network users through our profiles and official pages.
The processing of data of users of social networks is based on the explicit consent received for one or more specific purposes, or because the user has an own profile on the social network, and has decided to join the network of contacts of MYR Hotels, thus showing interest in the information that is published, at the time of requesting to follow our profiles, thus granting their express consent for the processing of those personal data that are public of their profile.
The user can access at any time to the privacy policies of the social network itself, as well as configure your profile to ensure your privacy.
MYR Hotels will only access and process the public information of the user, especially your contact name, within the social network itself, and will only be processed externally to the same when necessary to process an express request from the user.
The data will be kept as long as the user does not revoke the consent given.
The information provided by the user through the social networks of MYR Hotels, including personal data, may be published, always depending on the services that the user uses, so it may be publicly available to other third party users of social networks.
No communication of personal data to third parties outside the social network is foreseen except, if it is essential for the development and execution of the purposes of treatment, to our service providers related to communications, with which MYR Hotels has signed confidentiality contracts and processing manager required by current privacy regulations.
The rights of the user, set out in this Policy, can only be satisfied as long as the information is under the control of MYR Hotels.
USE OF PROFILES
MYR Hotels may carry out the following actions:
– Access to the public information of the profile.
– Publication in the user’s profile of all information already published in the MYR Hotels social network.
– Send personal and individual messages through the social network channels.
– Updates of the status of the page to be published on the user’s profile.
The user can always control their connections, delete content that is no longer of interest to them and restrict who they share their connections with; to do this they must access their privacy settings.
The user, once he/she is a follower or has joined the MYR Hotels social network, will be able to publish comments, links, images, photographs or any other type of multimedia content supported by the same. The user, in all cases, must be the owner of the content published, enjoy the copyright and intellectual property rights or have the consent of the third parties concerned.
Any publication on the social network, whether text, graphics, photographs, videos, etc. that violate or are likely to violate morals, ethics, good taste or decorum, and/or that infringe, violate or violate intellectual or industrial property rights, the right to image or the law is expressly prohibited.
In these cases, MYR Hotels reserves the right to immediately remove the content, without prior notice and may request the permanent blocking of the user.
MYR Hotels will not be held responsible for the contents freely published by a user.
The user should be aware that their publications will be known by other users, so he himself is primarily responsible for their privacy.
The images that may be published on the social network will not be stored in any file by MYR Hotels, but they will remain on the social network.
DATA OF MINORS OR PERSONS WITH SPECIAL ABILITIES
Access and registration through MYR Hotels’ social networks is forbidden to minors under 18 years of age. On the other hand, if the user has special abilities, it will be necessary the intervention of the holder of their parental authority or guardianship, or their legal representative by means of a valid document proving the representation.
MYR Hotels shall be expressly exonerated from any liability that may arise from the use of social networks by minors or persons with special abilities. MYR Hotels’ social networks do not knowingly collect any personal information from minors, therefore, if the user is a minor, he/she should not register or use MYR Hotels’ social networks, nor should he/she provide any personal information.
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